13 Sep Top Eight Personal Growth Tips #3 – Grace and Kindness: A Few Thoughts From Our President, Jeff Russell

Coming in at the number three spot on my list for personal growth is grace and kindness. 

I have written about grace and kindness before, but I wanted to share a few more thoughts about it because it’s a big one on my list! So, here is a snippet of what I said about it back in June. It was true then, it is true today, and it will be true for both my and our organization for eternity: 

“Grace and kindness is my personal favorite when it comes to Pango Group’s values. It ties in with putting people first and treating them in a way that they know just how important they are to us (kindness matters!).” 

The biggest thing to remember about grace and kindness is to practice it everywhere and all of the time. 

If you’re at Starbucks, ask the barista how her day is going and smile when you place your order. When you’re at the grocery store, ask the person helping you how their day is going and say thank you. If a client seems stressed out, ask if you can do anything to make their life easier. If your spouse had a horrible day at work, do something thoughtful for them. 

Grace and kindness are also relevant to how you treat yourself. If you’re having a bad day, instead of flying off the handle, breathe. If you missed your workout, don’t beat yourself up. 

Having grace and kindness doesn’t cost money. It doesn’t even take a great deal of time. And, it really boils down to sprinkling in words, gestures, and actions that could have a massive positive impact on another person. These things may not seem like a big deal to you, but they can most definitely transform someone’s day and state of mind.

This is why it’s such an essential value within our organization. We show gratitude to the UPS driver. We show grace to each other and kindness to all those we touch. It really does make every action, no matter how small, valuable and special. 

So, in the weeks ahead, make it a point to ask yourself, “What can I do or say in this situation to leave a lasting positive impact on this person?” And then do it. 

I will leave you with this quote by Maya Angelou. It’s a powerful one and very true: 

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” 

Life is good. – Jeff 

Our team is here for you and will show you grace and kindness in every interaction we have, so please reach out if we can help support your escrow needs.